This dynamic and hands-on 2-day workshop will help internal consultants and trainers to:

•  Achieve the critical skill sets for internal consulting work
•  Develop the right team to complete consulting work within schedule and meet internal client expectations
•  Assimilate the critical skills of how to diagnose organisational problems
•  Understand internal client needs, problems and challenges
•  Learn the fine art of managing internal clients
•  Acquire the necessary skills to write effective Request For Proposal
•  Understand the key dynamics of client prospecting for internal consulting work

PROGRAMME OUTLINE

DAY 1

MODULE 1:UNDERSTANDING CONSULTING  

•  Defining Internal Consulting
•  The Various Consulting Specialists and Generalists
•  The Role Of Internal Consultants In Organisations
•  A Day In The Working Life Of A Consultant
•  Video Presentation: Meeting The Client  

MODULE 2:UNDERSTANDING INTERNAL CLIENT NEEDS  

•  Understanding Internal Client Needs
•  Moving From Technical-Oriented To Business-Focussed
•  Information Collection Of Potential Internal Clients
•  Interviewing Internal Clients
•  Assessing Organisation Problems and Industry Issues
•  Case Study: Client Needs Assessment

MODULE 3: DIAGNOSING ORGANISATION  

•  Understanding External And Internal Change Drivers
•  Organisation Diagnostic Tools
•  Developing Problem Solving Skills
•  Differentiating Symptoms Versus Root Causes
•  Application of Diagnostic Tools For Consulting Work
•  Game : Creative Problem Diagnosis and Solutions

DAY 2

MODULE 4: PROJECT MANAGEMENT SKILLS  

•  Developing Work Plans
•  Understanding skills requirements
•  Developing a work team
•  Monitoring project progress
•  Case Illustration: Applying The Gant Chart  

MODULE 5: THE FINE ART OF CONSULTING  

•  Building Internal Client Rapport
•  Managing Internal Client Expectations
•  Dealing With Internal Client Resistance
•  Winning Internal Client's Respect and Acceptance Of Work
•  Prospecting For Internal Client Work

MODULE 6:WRITING REQUEST FOR PROPOSALS(RFPs)

•  How To Write Effective RFPs
•  Developing Formats Of RFP
•  Addressing The Needs Of Internal Clients
•  Follow-up on Internal Client Requests
•  Actual Case Study: Preparing The RFP